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Job Opportunities

Fulfilment & Customer Service All-Rounder.

The Role

Knitting Co is a multi-channel Arts & Craft store focusing on Knitting, Crochet and Art Supplies, located in Noble Park in Melbourne’s Sth East suburbs.

We're looking for a passionate, hard working individual of any age with a positive can-do attitude to join our small team and help us continue to grow our business.

The role encompasses various aspects of a busy online retail brand with a particular focus on order fulfilment and customer service. We will teach you – you just need to be willing to learn.

Essential Skills & Experience

  • Exceptional communication skills
  • Strong computer literacy and typing skills
  • Eye for detail
  • Ability to see through tasks to completion
  • Work autonomously and/or as part of a team

Preferred Skills & Experience

  • Passion for Fibre Arts (Knitting, Crochet, Yarn).
  • 5+ years experience in a customer service role
  • Experience in online order fulfilment preferred – although this can be taught.
  • Experience with any/all of the following software is preferred:
    • Shopify
    • Dear Inventory Management
    • MS Office
  • Writing Skills – not essential, but we would love to have you share your passion for Fibre Arts with our community (content creation)

Tasks & responsibilities

  • Customer Service
  • Order Picking/Packing
  • Occasional content creation
  • General warehouse duties 


  • Be part of a small, fun team
  • Varied role, with lots of opportunity to learn and grow with the business.
  • Fast growing company
  • Above award wages
  • Flexible hours
  • On-site parking
  • Generous staff discounts

To Apply

Please email your resume to Please address the email to Margaret.